Debt Settlement Providers

 

Reliant specializes in the origination of moving money electronically using the ACH (Automated Clearing House) and EFT (Electronic Funds Transfers). Our online web based gateway allows direct ACH network and substitute check transactions. With our ACH debit and credit, payment processing, financial transactions between you and your Clients are instantly verifiable, hassle-free, and secure. The companies we work with receive the highest level of service at the most cost effective price in the industry.


We believe that a strong commitment to consumer confidence is paramount to the debt settlement process.


We understand the needs of Debt Settlement Companies and their clients and continuously meet and exceed those needs. We make your life easier by seamlessly handling receipts and processing payments automatically each day. We alleviate unnecessary client calls by given the consumer easy online access to their account information 24/7/ with full customer support to answer any of the questions or concerns. We understand the relationship between you, your clients, and their creditors. We continuously strive to ensure we are providing the best service possible.


We provide you with the ability to reduce your clients' debt by handling some of the day-to-day tasks that can interfere with your negotiation efforts. By handling all your debt settlement payment processing and providing your clients with one place to hold their funds for settlements, funds always come from one location and get to the creditors faster. At the same time, we provide a very real cost benefit to your company by maximizing margins AND increasing volume.


No fee structure or account setup is too complicated. We provide your clients with a safe and effective way to save, top-notch customer service, and prompt, accurate settlement disbursements.  We allow you to focus on debt negotiations and increasing your business.


Cost Benefit:  While our fees are the most competitive in the industry, we do not scrimp on service or features.  We take care of everything your clients need to set up their accounts, including getting the necessary authorizations for electronic payments, assigning a distinct identification number to each consumer, providing each client with a unique username and password to access the Reliant's secure web-based reporting system.


Customer Service:  We pride ourselves on exceptional customer service and continually strive to improve the products and services to our clients. Our support system includes live customer service - talk to a person, not a machine. We take the time to listen to issues raised by you and your clients so that we can provide creative and reliable responses and solutions. Our service extends online with 24/7 viewing access to your clients' data as well as a variety of customizable reports so that you are aware of all payment activity on your clients' accounts. We will train you on the effective use of Reliant's solution, to ensure that you receive all the benefits of our product offerings and support.


We provide:

  • Live customer service available Monday through Friday from 8:00 a.m. - 5:00 p.m. Pacific Standard Time.
  • Unlimited access to data through our web-based account servicing system.
  • Daily reporting on account activity.
  • System and procedural training.
  • Technical support.
  • Software compatibility.

With over 35 years of trust accounting experience, Reliant is uniquely capable of handling large numbers of clients and hundreds of daily transaction automatically and seamlessly from the consumer's bank accounts or their credit providers.  We have been handling payments in the ACH network for almost 30. Our knowledgeable staff and unmatched technology handle millions of dollars of transactions each month.


The Highest Standards in Protection of Personal Information:  To help prevent fraud and identity theft, we maintain the highest standards of physical, electronic, and  procedural safeguards to protect bank account, credit card and other personal information received from you and your clients. All documents and information related to you and your clients are maintained electronically, backed up, and stored off-site as an extra safety measure for our web-based reporting system. We constantly seek ways to improve our security so that we are providing the safest and most secure handling of your clients' payments and information.


With our web-based information system, account management and reporting is at your fingertips. Our in-depth online reporting and management tools are available 24 hours a day, 7 days a week, for both you and your clients. Our debt settlement company-level reports are updated throughout the day, giving you instant access to information necessary to run your business. Your clients can check their balances and review when their payments were processed and how their funds were disbursed.


Not only does this give your clients the knowledge and assurance that they are working toward eliminating their debts, but it also provides you with updated information about the clients' account status so that you can effectively negotiate debt reductions.


Flexible online-customized reports:  Reporting is streamlined, instantaneous, and user-friendly. Reliant provides the following industry relevant reports and features:

  • Reserves reports for each payer.
  • Receipts and disbursement reports.
  • Monthly status reports.
  • NSF and return reports.
  • Extra payment reports.
  • Custom queries.
  • And much more.

Reliant Account Management